Consumer behavior in sports marketing in the context of football

Szerzők

  • Murad Khudiyev Szent Istvan UniversitySzent István University, Doctoral School of Managemenet and Business Administration
  • Zoltán Szabó Budapest Business School, Faculty of International Management and Business

DOI:

https://doi.org/10.18531/Studia.Mundi.2020.07.02.51-64

Kulcsszavak:

Sports Marketing, Football Marketing, consumer behavior, commitment, uniqueness

Absztrakt

This article evaluates the main concepts of Sports Marketing that influences on consumer behavior in the context of football. As it is disputable if sports consumers are unique or not, within researchers and marketers, this article also tries to investigate the literature presenting opinions on the topic. The author has tried to find out the main traits that make sports consumers unique or non-unique by synthesizing academic literature and a case study on Fenerbahce SK. This research is not empirical and presents a theoretical framework.

Szerző életrajzok

  • Murad Khudiyev, Szent Istvan UniversitySzent István University, Doctoral School of Managemenet and Business Administration

    PhD student
    E-mail: m.xudiyev@mail.ru

  • Zoltán Szabó, Budapest Business School, Faculty of International Management and Business

    associate professor
    E-mail: szabo.zoltan.phd@uni-bge.hu

Hivatkozások

Allen, N. J., & Meyer, J. P. (1996). Affective, continuance, and normative commitment to the organization: An examination of construct validity. Journal of Vocational Behavior, 49(3), pp.252–276.

merican Marketing Association (2008). Dictionary of marketing terms. Retrieved on March 5, 2008 from http://www.marketingpower.com/mg-dictionary-view738.php

Baker, B., McDonald, H., & Funk, D.C. (2016). The uniqueness of sport: Testing against marketing’s empirical laws. Sport Management Review, 19, pp.378–390.

Bansal, H. S., Irving, P. G., & Talyor, S. (2004). A three-component model of customer commitment to service providers. Journal of the Academy of Marketing Science, 32(3), pp.234–250.

Blackwell, R. J., Miniard, P. W., & Engel, J. F. (2006). Consumer behavior (10th International ed.). Cincinnati, OH: South Western-Thomson Learning

Blaszka, M. (2011). An examination of sport consumers’ twitter usage, Kinesiology, Theses, Paper 1.

Dictionary.Com Unabridged 2019, Retrieved from: https://www.dictionary.com/browse/customer?s=t

Dictionary.Com Unabridged 2019, Retrieved from: https://www.dictionary.com/browse/fanatic?s=t

Dictionary.Com Unabridged 2019, Retrieved from: https://www.dictionary.com/browse/fan?s=t

Evans, A., James, T., & Tomes, A. (1996, April). Marketing in UK sport associations. The Services Industries Journal, 16(2), pp. 207–222.

Faircioth, J. B., Capelia, L. M., & Alford, B. L. (2001). The effect of attitude toward the sponsor and brand image on brand equity. Journal of Marketing Theory and Practice, 9, pp.61-7.

Field, R. (2006). The ties that bind: A 2003 case study of Toronto’s sport elite and the operation of commercial sport. International Review for the Sociology of Sport, 41(1), pp.29–58.

Fisher, Robert J. and Kirk L. Wakefield (1998), “Factors leading to group identification: A field study of winners and losers”, Psychology & Marketing, 15 (January) pp.23-40.

Fujak H., Stephen F., McDonald H., Stephen B. (2018). Are Sport Consumers Unique? Consumer Behavior within Crowded Sport Markets, Journal of Sport Management, 32(4), pp.362-375.

Funk, D. C., & James, J. D. (2001). The psychological continuum model: A conceptual framework for understanding an individual’s psychological connection to sport. Sport Management Review, 4(2), pp.119–150.

Funk, D. C., & James, J. D. (2006). Consumer loyalty: The meaning of attachment in the development of sport team allegiance. Journal of Sport Management, 20(2), pp.189–217.

Gladden, J.M., & Funk, D.C. (2001). Understanding brand loyalty in professional sport: Examining the link between brand associations and brand loyalty. International Journal of Sports Marketing & Sponsorship, 3, 67–91

Gruen, T. W., Summers, J. O., & Acito, F. (2000). Relationship marketing activities, commitment, and membership behaviors in professional associations. Journal of Marketing, 64(1), pp.34–49.

Hackett, R. D., Bycio, P., & Hausdorf, P. A. (1994). Further assessments of Meyer and Allen’s (1991) three-component model of organizational commitment. Journal of Applied Psychology, 79(1), pp.15–23.

Hawkins, D. I., Best, R. J., & Coney, K. A. (2004). Consumer behavior: building marketing strategy. McGraw-Hill/Irwin series in marketing. Boston: McGraw-Hill Irwin, pp.7.

Heere, B., & Dickson, G. (2008). Measuring attitudinal loyalty: Separating the terms of affective commitment and attitudinal loyalty. Journal of Sport Management, 22(2), pp.227–239.

James, J.D., Kolbe, R.H., & Trail, G.T. (2002). Psychological connection to a new sport team: Building or maintaining the consumer base? Sport Marketing Quarterly, 11, pp.215–226.

Kahn R.F., (1935). Some Notes on Ideal Output, EcoNoMIc JOURNAL. Retrieved from: Galbraith J.K. (1938). Rational and Irrational Consumer Preference, The Economic Journal, 48 (190), pp. 336-342

Kardes, F., Cronley, M. and Cline, T., Consumer Behavior, Mason, OH, South-Western Cengage, 2011 pp.7

Kardes, F., Cronley, M. and Cline, T., Consumer Behavior, Mason, OH, South-Western Cengage, 2011 pp.10-11

Kim J.W., Jeffrey D. J., Kim Y.K. (2013). A model of the relationship among sport consumer motives, spectator commitment, and behavioral intentions. Sport Management Review 16, pp.173–185.

Koo, G., Ouarterman, J., & Flynn, L. (2006). Effect of perceived sport event and sponsor image fit on consumers' cognition, affect, and behavioral intentions. Sport Marketing Quarterly, 15, pp.80-9.

Kotler, P., Armstrong, G., Saunders, J., & Wong, V. (2005). Principles of marketing (4th European ed.). Upper Saddle River, NJ: Pearson Education.

Kwon, H. H., & Trail, G. T. (2003). A reexamination of the construct and concurrent validity of the psychological commitment to team scale. Sport Marketing Quarterly, 12(2), pp.88–93.

Lee, M., Sandier, D., & Shani, D. (1997). Attitudinal constructs towards sponsorship: Scale development using three global sporting events. International Marketing Review, 14(3), pp.159-69.

Lovelock, Christopher; Reynoso, Javier; D'Andrea, Guillermo; Huete, Luis (2004), Administración de Servicios [Service's Administration] (in Spanish). Pearson Educación Times. p. 760. ISBN 978-0-273-68826-6.

Lukach, J. (2012). The relationship between fan identification and student utilization of social media in a NCAA division I university, The Graduate Faculty of the University of Akron, theses.

Mahony, D. F., Madrigal, R., & Howard, D. (2000). Using the psychological commitment to team (PCT) scale to segment sport consumers based on loyalty. Sport Marketing Quarterly, 9(1), pp.15–25.

Mangold, W.G. and Faulds, D.J. (2009). Social media: The new hybrid element of the promotion mix, Business Horizons, 52(4), pp.357-365.

MarketWatch 2019, Annual Financials for Fenerbahce Futbol A.S., FactSet Fundamentals, viewed 14 November 2019, retrieved from: https://www.marketwatch.com/investing/stock/fener/financials

McDonald, H., & Stavros, C. (2007). A defection analysis of lapsed season ticket holders: A consumer and organizational study. Sport Marketing Quarterly, 16, pp.105–117.

McDonald, H., Karg, A., & Lock, D. (2010). Leveraging fans’ global football allegiances to build domestic league support. Asia Pacific Journal of Marketing and Logistics, 22, pp.67–89.

Meenaghan, T. (2001). Sponsorship and advertising: A comparison of consumer perceptions. Psychology and Marketing, 18(2), pp.191-215

Meenaghan, T. (2001). Understanding sponsorship effects. Psychology and Marketing, iS(2), pp.95-122.

Mullin, B. J., Hardy, S., & Sutton, W. (2014). Sport Marketing, 4th Edition. Human Kinetics

Mullin, B. J., Hardy, S., & Sutton, W. A. (2000). Sportmarketing (3rd ed.). Champaign, IL: Human Kinetics.

Neale, W.C. (1964). The peculiar economics of professional sports. Quarterly Journal of Economics, 78(1), pp.1–14.

Pedersen, P.M., & Thibault, L. (2014). Contemporary sport management. (5th ed.). Champaign, IL: Human Kinetics.

Pelnar, G.J. (2009). Competition and cooperation between professional sports franchises: The impact on ticket prices.

PwC Sports Outlook (2018), At the gate and beyond, Outlook for the sports market in North America through 2022, pp.3, Retrieved from: https://www.pwc.com/us/en/industry/entertainment-media/assets/2018-sports-outlook.pdf

Safko, L. (2010). The Social Media Bible. Hoboken, New Jersey: John Wiley & Sons Inc.

Schiffman, L. G., & Kanuk, L. L. (2004). Consumer behavior (8th international ed.) Englewood Cliffs, NJ: Prentice-Hall.

Schlossberg, H. (1996). Sports marketing. New York, NY: Blackwell.

Shank, M. D. (1999). Sports marketing—A strategic perspective. Upper Saddle River, NJ: Prentice-Hall.

Sharp, B., Wright, M., & Goodhardt, G. (2002). Purchase loyalty is polarised into either repertoire or subscription patterns. Australasian Marketing Journal, 10(3), pp.7–20.

Shilbury, D. (2012). Competition: The heart and soul of sport management. Journal of Sport Management, 26(1), pp.1–10.

Sloan, L. R. (1989). The motives of sports fans. In J. H. Goldstein (Ed.), Sports, games, and play: Social and psychological viewpoints (2nd ed., pp. 175–240). Hillsdale, NJ: Lawrence Erlbaum Associates.

Smith, A.C., & Stewart, B. (2010). The special features of sport: A critical revisit. Sport Management Review, 13, pp.1–13.

Statista 2019, Revenues in sporting goods retail in Europe from 2000 to 2017 (in billion euros), Retrieved from: https://www.statista.com/statistics/412681/sporting-goods-retail-revenues-europe/

Stewart, B., & Smith, A. (1999). The special features of sport. Annals of Leisure Research, 2(1), pp.87–99.

Tapp, A. (2004). The loyalty of football fans—We’ll support you evermore? Journal of Database Marketing & Customer Strategy Management, 11, pp.203–215.

Team Sports Marketing n.d., What is sports marketing? Kirk Wakefield, Retrieved from: https://teamsportsmarketing.com/the-text/the-fan/why/

Trail, G. T., & James, J. D. (2001). The motivation scale for sport consumption: Assessment of the scale’s psychometric properties. Journal of Sport Behavior, 24(1), pp.108–127.

Trail, G. T., & James, J. D. (2015). Sport Consumer Behavior (2nd ed.). Seattle, WA: Sport Consumer Research Consultants LLC

Trail, G. T., Anderson, D. F., & Fink, J. (2000). A theoretical model of sport spectator consumption behavior. International Journal of Sport Management, 1(3), pp.154–180.

Transfermarkt 2019, Transfermarkt, Retrieved from: https://www.transfermarkt.com

Uncles, M., Dowling, G., & Hammond, K. (2003). Customer loyalty and customer loyalty programs. Journal of Consumer Marketing, 20, pp.294–316.

Wallace, L., Wilson, J. and Miloch, K. (2011). Sporting Facebook: A content analysis of NCAA organizational sport pages and Big 12 Conference Athletic Department pages. International Journal of Sport Communication, 4, pp.422-444.

Wann, D. L. (1995). Preliminary validation of the sport fan motivation scale. Journal of Sport & Social Issues, 20(4), pp.377–396.

Letöltések

Megjelent

2020-05-20

Hasonló cikkek

1-10 a 48-ból/ből

You may also Haladó hasonlósági keresés indítása for this article.