The Emergence of the Sharing Economy in Last-mile Logistics
DOI:
https://doi.org/10.33032/acr.6481Keywords:
e-commerce, Last-Mile, crowdshippingAbstract
The previously thriving e-commerce sector gained further momentum starting from 2020 due to the responses to COVID-19. However, this also carried several negative externalities, as customers ordered from various merchants, with different couriers delivering the goods, often involving supply chains spanning multiple continents. Simultaneously, customer expectations increased. This meant that logistics processes placed a significant burden on the environment, considering the impacts of transportation and packaging materials. The sharing economy could offer a solution to the challenges posed by last-mile logistics, but this approach is less widespread. In our study, we examined how popular crowdshipping solutions are among consumers. By analyzing the available questionnaire, we sought to determine whether these preferences are related to consumers' educational background, income level, place of residence, age, or genders correlate with consumers' educational background, income level, place of residence, age, and gender.
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