NEMECZ, Gábor. How to measure service quality in public transport sector. Studia Mundi – Economica, [S. l.], v. 6, n. 4, p. 24–37, 2019. DOI: 10.18531/Studia.Mundi.2019.06.04.24-37. Disponível em: https://journal.uni-mate.hu/index.php/stm/article/view/3308. Acesso em: 5 dec. 2025.